SECURE & CONVENIENT PAYMENT OPTIONS

• Payments can be made either to an Australian or Malaysian based account. You can select your preferrred payment method in the Order Form.
• Clients in Malaysia can deposit their payments into a Malaysian bank account in Malaysian Ringgit (RM) equivalent to the amount due in Australian Dollars (AUD$), based on prevailing exchange rates. A discretionary discount is usually provided to round up the amount payable, taking into consideration the usually high exchange rate between the AUD$ and RM.

• Full payment (i.e. Translation Cost + Postage & Handling if applicable) is required in advance for all orders without exception. The documents will only be despatched once proof of payment is received, e.g. an internet banking electronic receipt.
  
• International clients (i.e. clients based in locations other than Australia and Malaysia) can request for payment via PayPal to save on bank charges and exchange rate conversion fees. However, a PayPal charge per payment - calculated according to the PayPal fee charged at the originating country of payment - will be added to cover the standard PayPal transaction fee.
• Telegraphic or Online Banking payments sent from overseas must be made in AUD$ and will incur a AUD$40 transaction fee.
• A retainer payment of 20% of the total payable amount is required for all translation orders priced between AUD$500-AUD$1,000. The remaining 80% is to be paid once the translation has been completed and is ready for despatch.
• A retainer payment of 30% of the total payable amount is required in advance for all large scale translation orders amounting to more than AUD$1,000. The remaining 70% is to be paid once the translation has been completed and is ready for despatch.
• Please select your preferred payment option when completing your order.